Santa Eulària des Riu Town Hall understands that implementing an accessibility policy is the essential medium through which all residents of the municipality and Ibiza, and also visitors and tourists, without excluding those people with some type of disability or reduced mobility, may exercise their right to enjoy all our services.

We understand that implementing this type of measure aimed at equal opportunities is the best way for people with disabilities to achieve the same rights of participation.

Santa Eulària des Riu Town Hall, in signing the Manifesto for Accessible Tourism, expresses its desire to promote accessible tourism at all stages of the tourist experience.

Furthermore, Santa Eulària des Riu Town Hall is fully committed to the development and implementation of a Universal Accessibility Management System on Santa Eulàlia des Riu beach and on Cala Llonga beach, and to the continuous improvement of its effectiveness, and conveys to the entire organization and interest groups the importance of satisfying both the requirements of Ambulation, Apprehension, Location and Communication (DALCO) and its regulations.

The objective of Santa Eulària des Riu Town Hall is to achieve an accessible environment for all types of people with or without disabilities, complying with the specific DALCO requirements stipulated in the UNE 170001 standard and applicable legislation, and to improve its processes with the aim of avoiding all those limitations or barriers that could prevent the full enjoyment of the goods and services that the Town Hall makes available to the users of our beaches, without undermining their safety and dignity.

The Town Hall is therefore committed to:

• Planning those actions and objectives that help meet DALCO requirements.
• Implementing these actions.
• Determining the criteria and procedures required to ensure that the actions taken are maintained and effective.
• Establishing the methods to discover the degree of satisfaction and the accessibility needs of all our users with respect to the goods and services that we supply.

Universal Accessibility Policy